Privacy Policy

Introduction

EP Heritage is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or contact us about our classic car restoration, sales, and service offerings.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

About Us

Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Complete our contact form on our website.
• Email us directly with enquiries.
• Phone us for information about our services.

Personal Data We Collect

• Contact information: Full name, email address, phone number.
• Enquiry details: Topic of interest, vehicle make and model, message content.
• Communication records: Records of our correspondence with you.

Website Usage Data

• Anonymous information such as browser and device type, IP address (truncated/anonymised where applicable), pages visited, and referring site.

How We Use Your Information

We use your personal information to respond to enquiries, provide information about our services, operate and improve our website and business, and to comply with legal obligations where applicable.

Legal Basis for Processing

We process personal data where it is necessary for our legitimate interests (for example, responding to enquiries and running our business), with your consent (such as information you submit via our contact form), or to comply with legal obligations.

Data Storage and Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it, including secure storage, restricted access, regular security updates, and secure backups.

Retention. We keep personal data only for as long as necessary for the purposes set out in this policy, including handling your enquiry and maintaining standard business records in line with legal requirements. We then delete or anonymise it.

Sharing Your Information

We do not sell your personal data. We may share limited information: (a) where required by law, (b) to protect our rights and safety, or (c) with trusted providers who host our website, email, or analytics under contract and only as needed to provide those services.

Your Rights

Under UK GDPR you may have rights to access, correct, delete, restrict or object to processing, and data portability. Where we rely on consent, you can withdraw consent at any time. To exercise your rights, contact info@epheritage.co.uk. You can also complain to the Information Commissioner’s Office (ICO).

Cookies and Website Analytics

We currently use a privacy-first analytics provider (currently Fathom Analytics) to understand overall site usage without using cookies or tracking individual visitors.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us: